Client Reviews

May 8, 2023

Jo is an exceptionally knowledgeable guide through the process of purchasing a home. We felt that her attention to detail and keen negotiating skills gave us an edge in this crazy market and we’ve found a home that fits our needs, wants, and budget perfectly.

Georges Gabereau & Mel Leis hired Jo to purchase their first family home in May of 2023


This was the fourth transaction I’ve done with Jo Citro, and this time it was to sell my parents’ custom-designed home of 55 years. This was, truly, a unique property and it required a very unique buyer. Jo employed some very clever (and low cost) marketing tools and sage advice. We did not want to go to the effort of renovating or upgrading, so virtual staging allowed for potential buyers to see new possibilities in an older, well-built home. Jo does the work to understand family dynamics, the true goals of seller, the true value of the property, and how to articulate that value. She knows how to qualify a buyer, for real. You will learn from her, so just surrender to her process. She will elevate the skills and ethics of a less experienced agent on the other side of the deal, so you can trust her with your biggest asset during what can be an emotionally fraught time. If you want to deal with an agent who considers it a privilege to help you satisfy your real estate objectives, look no further.

Angela Meharg hired Jo to sell her family’s estate home of 50 years in Markham, in 2023


Jo Citro is an exceptional real estate agent that combines her deep market knowledge, attention to detain to envelope her passion for creating the right deal for her clients Having worked with Jo on two significant transactions in 9 years both with very positive outcomes, I can unconditionally recommend her sage advice as well her skill and dedication as an agent that people can trust and believe in that their interests will be well served.

Rich Mills hired Jo to sell his DT Toronto condo in Spring of 2021


Thank you so much for your thoughtful message and for all your help. We are excited about our new home and this is making our New Year’s Eve extra special. Here’s to a happy and peaceful 2021 for your l and your family!

Yuliya & Alex hired Jo to purchase their first condo in January of 2021.


Thank you, Jo, for such a warm, meaningful message. I am looking forward to the next stage in my life. I am very ready for this and I thank you for making it possible. Your wisdom and support over the last three months is truly appreciated.

Bette Holancin hired Jo to relocate from DT Toronto to Aurora in 2020, Lockdown 1 of Covid-19


Jo in the chaos of things I am not sure if we did pause to say thank you. Thank you for taking on this endeavor in times when the real estate board was discouraging in person showings. Thank you for making our new home a priority and firstly, for setting up the Morgan sale for success. We are beyond thrilled to start our lives together at 39 Bethnal Ave and greatly appreciate that you brought the house to our attention on Day 1 of the reduced listing. I am quite certain that the early movers advantage helped us on the sticker price.

Leanne Bowden & Chris Popovich hired Jo to sell their condo & purchase their first home during Lockdown 1 of Covid 19


Thank you, thank you, thank you!  You’re the best! Thank you.

Kiley Hodgson & D.W. Martel hired Jo to purchase their first Condo ..during Lockdown 1 of Covid-19. 2020


Jo Citro is the best real-at-her I know. Not only does she have a laser-sharp eye for detail, she brings the added value high-level experience in design and marketing to every transaction. She can help you prepare now to sell down the road, and does it for her love of living real. Real, within your means, within your needs, and within today’s market demands. You can count on her to deliver the straight goods and have your best interests at heart. Jo is the real deal in life and in real estate and I would not deal with anyone else.

Cathy Shilton worked with Jo on her Muskoka Property in 2019


Hey Jo, I can’t thank you enough for all your assistance with our purchase.  Carolyn is over the moon and therefore life is good… lol.  It was thrilling to get the keys yesterday and spend a quiet afternoon overlooking the lake…changes in latitudes, changes in attitudes…grazie.

Tony Buccongello hired Jo as their Realtor® to purchase a TO pied-a-terre…with a September 2019


Jo was outstanding. She was professional, friendly, responsive, available and extremely knowledgeable about the waterfront condos. She earned our trust quickly. She listened to us, adapted the search and figured out exactly what would work for us. She managed the offer process like a pro and helped us even find contractors to settle in. We are grateful we found her and would highly recommend her.

Carolyn & Tony Buccongello hired Jo as their Realtor® to purchase a TO pied-a-terre…with a September Working with Jo Citro was an absolute delight. As I considered entering the red hot Toronto Real Estate market, I met Jo by chance. Her patient, proficient and professional demeanor shone instantly and helped ease my nerves as I embarked on the journey to purchase my first home. With careful consideration and attention to detail, Jo helped me determine my must haves, which helped tremendously to ensure the search was as effective and efficient as possible. Once I found ‘the one’, Jo explained the offer and closing process step by step, answering every question at rapid speed. Always displaying her competency, Jo communicated with clarity as the offer was finalized and the closing date was determined. Upon signing the offer papers, I assumed my interactions with Jo would come to an end. I was pleasantly surprised, and relieved, that Jo continued to support and guide me through to the closing date, offering useful tidbits of information she has collected through her years of experience in the Toronto market. Jo Citro is a skilled and talented agent who goes above and beyond to provide service excellence to her clients. My buying experience benefited greatly from her presence, expertise and savvy know how.

Leanne Bowden hired Jo as her Realtor® to purchase her first home in a successful Multiple Offer transaction April of 2017.  Best wishes, Leanne!


Jo has an excellent knowledge of the market and prevailing conditions and always provides great explanations and clarity around what can be a complex process. Her strong negotiation skills are a huge asset to a client and she deploys them while maintaining a positive and constructive outlook.
She is a person of very strong integrity and consistently works in her client’s best interests. I would not hesitate to work with her again on any real estate transaction.

Georges Gabereau hired Jo as his Realtor® to represent him in a successful Multiple Offer sale in Trinity-Bellwoods in March of 2017. Onward, Georges!


You should pay Jo to train others in how to do deals, not gossip,and manage the client. Having grown up in a real estate family, I know there are many others with far more years in the business could learn from her approach.

Angela Meharg hired Jo as the Realtor® to assist her in the sale of her Mid-Town TO condo, achieving a record high price for the building in March 2017. Congrats, Angela!


Everyday we congratulate ourselves on excellent decision to move to Toronto and purchase of this apartment. Our grandson loves to visit us and the first time he came over looked around in awe and declared “I like it.” Ha confirmation from a 2-year old.

Mary Lou & Dr Bryce Weir hired Jo as the Realtor® to assist their move from Vancouver Island to DT Toronto, September 2016.  Welcome to TO, Mary Lou & Bryce!


Jo was exceptionally straightforward, honest and clear. Since we were first time home buyers, she knew how to prepare us for the whole process, guide us and humour us, how to steer us away from wrong decisions and how to keep in mind everything we told her we wanted. In the end, she got us exactly what we had hoped for and she did so

with ease, skill and a great deal of good cheer. When we were done visiting various houses and had made our choice (all of which happened really fast), we positively missed her! Jo is a rare kind of person: clever, open, witty and wise! I highly recommend her, especially to those who are hesitant about the whole real-estate business — Jo really raises the bar!

Stanka Radovic & Joshua Dittrich hired Jo as their Realtor® to purchase their First Home, March 2016. Your wish is my command, Stanka & Josh!


Jo Citro is highly skilled, extremely hard working, a great negotiator, an impressive listener, and intelligent reader of the market, a person you can trust, and someone whose commitment to her clients is exemplary.  She is a brilliant realtor, and we are so grateful for all her help.

Mark & Jo Knight hired Jo as their Realtor® to sell their home in a highly successful Multiple Offer sale, September 2015.  Fond farewell, Mark, Jo & Sam…you will be missed!


Jo Citro has extensive knowledge of the real estate market on a macro scale, as well as every important detail in conducting a sale/purchase. She is highly efficient without being superficial, and maintains a warm professional approach throughout the thick and thin of real estate transactions. Overall superb.

Dr. James Kennedy hired Jo as a Realtor® to sell an underperforming Investment Property, February 2015.  Always a pleasure, Dr. Kennedy!


Jo is very knowledgeable real estate agent who is a no-nonsense business professional. Thanks for the great work!

Steve Wright hired Jo as a Realtor® to sell his home in a highly successful Multiple Offer sale in Trinity-Bellwoods, May 2014. My pleasure!


Jo Citro is a savvy, knowledgeable problem solver who gets the job done efficiently.

Jim Kennedy hired Jo as a Realtor® to lease his Investment Property in February 2013. Pleasure!


Jo was absolutely amazing throughout the entire rental process. Deal was crystal clear and I believe she could not have done more to help me make a decision and bring the deal to a close. Would recommend Jo to future friends looking for a place to live.

Eric W Lees hired Jo as a Realtor® to lease his first condo, August 2013. Happy you are well settled in TO!


You are amazing. Thanks for all your hard work.

Sandra Tenus hired Jo as a Realtor® to lease her Investment Property in 2013


I asked Jo to help me find a condo in downtown Toronto in the summer of 2011. A friend recommended Jo and I couldn’t thank him more. She asked me all the right questions and went right to work to find me a condo. Within days, I was signing a contract for the perfect place for me. She was helpful, professional, and honest throughout the process. Since then I have recommended Jo to many of my friends and will continue to do so in the future.

Grace Marquez hired Jo as a Realtor® to lease her First Home in Toronto, 2011


Extremely knowledgeable about the intricacies of real estate. Very good at anticipating our needs and suggesting properties that met our needs that we might not have otherwise considered. Very skilled at explaining concepts and consequences of potential actions. Made us feel in control at all times while constantly alerting us of potential changes, details we should watch and generally watching our backs during this stressful time.

Georges Gabereau & Tiyana Grulovic hired Jo as a Realtor® to purchase  their First Home in highly competitive Trinity-Bellwoods, Spring 2013. Pleasure & Best Wishes!


Jo was very helpful, working hard to secure the deal. She understood our needs and was realistic with us in attaining our goals! We are so thrilled and have recommended her to a number of people!

Kim & Ken Murray hired Jo as a Realtor® to purchase their First Home, 2013. Thrilled for you both!


Jo’s understanding of the market led to a stampede of showings through my house and a firm sale over asking price in less than a week! I could not be happier with my experience with Jo, and looking forward to her guidance in finding a new home.

Carolyn Farrell hired Jo as a Realtor® to sell her home in a successful Multiple Offer transaction in 2013. My pleasure!


Jo prepared us well for the imminent sale, advised us, guided us, encouraged us, and cajoled us when necessary, and got the place looking its best for the open house. She positioned the listing well to attract maximum attention, and we received 8 offers 1 week after listing. Very satisfactory indeed!

John Vincent hired Jo as a Realtor® to sell their home in a highly successful Multiple Offer sale in 2012. Fun and hard work! Congrats!


Need a Real Estate Agent? Just had to tell you we have, in our midst, the real estate agent of the century. We put our 4-plex in High Park on the market a week and a half ago and it sold today for over asking!  Jo was incredible – from the get go she was on the case and carried the ball to the finish line like a pro. Do not hesitate to pass her name along to anyone needing superior service and a few laughs. Way to go, Jo.”

Elizabeth Hodgson hired Jo as a Realtor® to sell their Investment Property in a Multiple Offer sale in 2012.


Jo Citro is a true professional in the full sense of the word… she is a true asset and made me and my boys feel supported throughout this process. Transitioning from a house to a condo was not an easy decision and Jo anticipated the challenges and helped us find a home that we love … can’t say enough about her contribution. 🙂

Richard Mills hired Jo as a Realtor® to Right-Size to a Condo in 2012


Moving to an area one is not familiar with can be somewhat overwhelming. Jo was very helpful filling in the blanks. She was very good not to waste anyone’s time, always keeping in mind what met our criteria. It was a pleasure getting to know her.

Louise & Jim Copeland hired Jo as a Realtor® to Re-locate to Toronto in 2012


Very responsive – an absolute must in this market.

Deian Kutev hired Jo as a Realtor® to Lease ​a condo in 2012


Things certainly move fast with Jo. Jo did a great job firstly showing us the kind of properties we could expect for different prices within the neighbourhood we were interested in, secondly helped us find something that fit all our needs and requirements and guided us through the offer process, and lo and behold within just a few weeks we had already purchased a house. She seems to know just how to maximize the information available on a property and to predict where the sweet spot is in the price negotiation. I would recommend Jo highly and without reservation.

John & Akshita Vincent hired Jo as a Realtor® to successfully purchase a Family Home in Riverdale, Spring 2012


We were moving from South Africa and Jo was so warm and welcoming. We described our needs and she really just “got us”! Jo is willing to the extra mile and we are so happy in our apartment she placed us in.

Kim & Ken Murray hired Jo as a Relator® to Lease a condo in Winter 2012


This was my first buying experience and I was really green but Jo was patient with me and coached me thru the process so I learned what I was doing and felt like I made an empowered purchase decision. I was a little skittish about the “assignment sale” aspect of it, and all the fine details that are foreign to me, but the recommendations she made at every stage of the deal were spot on for me. I know she saved the deal at one point in the “offering stages” by changing my offer, and I appreciated the fact that I never felt like the deal or commission or money were the motivating factors for Jo’s energy and enthusiasm. I really believe she wants to make “good deals” for everyone involved. I sincerely hope I’ll be in a position to make more deals in the future and use Jo again as my Agent. Best, Todd

Todd Sandomirsky hired Jo as Realtor® to purchase his First Home in 2012


We gave Jo Citro a tough brief: we needed to find, purchase and close on a house while we were still overseas and only spending the smallest amount of time in Toronto; we wanted to be very close to where we will be working; and we had lots of specific demands about the sort of house we were looking for. Jo’s response to this brief has been amazing. She listens well, works hard, is attentive to detail, knows Toronto intimately, and is full of integrity. We hired her because we thought she had the drive and skills to get the job done, and that has been the case. But perhaps even more impressive has been her personal investment in finding a home that genuinely works for us and in assisting us through every stage of the buying, closing and settling process. You couldn’t ask for a better Realtor or find a more helpful person.

Mark & Jo Knight hired Jo as a Realtor® to purchase their Family Home in 2011


You are the most amazing real estate agent in the whole world! I am speechless! Miracle worker! Thank you so much! Jo assisted me in finding my perfect condo rental in less than a week’s time. She asked all the right questions which allowed her to narrow down the options to only the ones she knew I would be interested in, saving me a significant amount of time. The bidding process for the condo was highly competitive, but with Jo’s knowledge and perseverance I was successful in my bid. I would recommend her to any busy professional that does not have the time to invest in searching for a home but is unwilling to settle for less than their dream space.

Jacqueline Davidson hired Jo as a Realtor® to lease a condo in trendy King West in 2011


Without being able to see the apartment in person, Jo gave a detailed and accurate description and really went the extra mile by sending digital photos that she had taken herself. The area she advised me to move into is perfect for my age and interests – which she took into consideration as much as the type of property I wanted. Overall, a great experience and I am very happy!

Dr. Ryan Nazar hired Jo as a Realtor® to Lease his first Toronto condo in 2011


I’m an executive with one of Canada’s Schedule 1 banks and in May 2011, I accepted a new role in Toronto. For a variety of reasons, I decided to maintain my residence in Halifax and commute back and forth. As such, I needed to find a condo to rent in downtown Toronto close to the office.

I contacted Jo Citro who had worked a month earlier finding my daughter a condo to rent as she relocated from her university town to Toronto for her first job. Upon contacting Jo and letting her know I would be up in two week’s time to find a place, she jumped into her mandate with passion and over the coming two weeks sent me at least 20 listings of properties after having screened many a arrangements for us to view all. She was fully dedicated that day to help me find the right unit for me and after spending five hours together, we landed on the unit we wanted. With her guidance, we were successful in concluding a rental agreement within a day of having arrived.

Not having rented for 30 years or so, I found her counsel and knowledge of the city and various properties absolutely invaluable. She was quick with advice when I asked for it and her counsel was sound. I was very pleased with her assistance and would recommend her to anyone looking for condominium living accommodations in the Downtown Toronto core.

Peter M Conrod, CMA hired Jo as a Realtor® to Re-locate to Toronto in 2011


Jo is a fantastic real estate agent because of her knowledge of the GTA. I was moving to Toronto and she gave me great advice on what areas I should be looking in, as well as what I should be looking for in my first home. I wasn’t even living in the city at the time, meaning we had to deal with a distance issue, yet the whole process was still flawless. Despite my limited price range, I ended up with a fantastic condo and I couldn’t be happier with Jo’s services. I will definitely be using her when the time comes to find a new home down the road!” Top qualities: Great Results, Personable, Expert

Meredith Conrod hired Jo as a Realtor® to Lease a condo in 2011


JoAnn, it was really easy to work with you. As we were looking for what would work for me and Alan, I really felt that you listened to my concerns and needs and you were committed to addressing them. You were in constant communication; I was never left wondering where we were in the process. Your customer service is extraordinary. After looking for 2 years for a suitable place, I never expected that I would find the perfect place, after working only two days with you. Thank you. Thank you. Thank you. Smiles

Mimi Thrasher hired Jo as a Realtor® to Lease a condo in 2011


I asked Jo to find me a Condo in downtown Toronto for my son and I and she asked me all the right questions and went right to work to find the perfect place for us. Within days she had found us the perfect place and went right to work to make it ours. Everything ran smoothly without incident and we moved in and LOVE our new space. Jo knew exactly what we wanted and didn’t compromise on quality and price to make it all work for us. I would recommend Jo in a heartbeat to meet your needs and efficiently find you a new home. she gets so much pleasure in making her customers happy you would think she was moving in. (She doesn’t., ha ha)

Cheryl Parker hired Jo as a Realtor® to Lease a condo in 2011


I was introduced to Jo Citro about 2 months before my family and I arrived in Toronto from New Zealand with the purpose of finding an apartment for our son. Two days after we arrived in Toronto, Jo took us to look at available apartments. But first she volunteered to show us around the city so that we would understand the layout of it and could orientate ourselves better. We found a beautiful apartment that very first day. We could not have wished for a more efficient, friendly and helpful agent. Jo is extremely reliable and we found that she has done much more for us than her job would actually entail! I am extremely grateful for all the effort Jo Citro has put in to finding us the apartment, helping us settle and educate us about living in Toronto. I recommend her highly and I will certainly keep her as our realtor for any future services we might require.

Marian van der Velde-Ingruber hired Jo as a Realtor® to Lease a condo in 2011


Thank you so much, you found me a jewel of an apt …. I will definitely recommend you. This place is amazing, you (got) me more than I could have dreamed and its in budget. The hubby is totally blown away…teehee! WOOHOO!

Sylvia Vymyslicky, hired Jo as a Realtor® to Lease a condo in 2011


I moved to Toronto in August 2010 for a job and needed to find a place downtown, I told Jo what I was looking for and she instantly lined me up with a place that has turned out to be perfect. Not only is the location great but all of the building amenities were exactly what I was looking for. She was very personable, professional and all around great to work. I have already recommended Jo to a friend of mine moving to Toronto and will continue to do so in the future. Top Qualities: Great Results, Personable, On Time

Justin Price hired Jo as a Realtor® to Lease a condo in 2010


Jo is a master of listening for what is really important to you, and then finding the home that suits you the best! I love my new (and first) condo – love it, love it, love it. Her knowledge helped me feel very confident in knowing I was making the right purchase. Top qualities: Great Results, Personable

Angela Meharg, hired Jo as a Realtor® to purchase her First Home in 2010


I have been remiss in not thanking you sooner for all the effort you put into finding my perfect home. I have friends in the real estate business and often mentioned that I move if I could find something with a large balcony or terrace, in midtown, a great view and, of course, the right price. My friends did not pick up on my casual comments but you did. Not only did you find the first item on my wish list but you found all four!!

Bette Holancin hired Jo as a Realtor® to purchase her ​Dream Condo in 2010